Return and Exchange Policy
Return & Exchange Policy
At Gavique, we want you to be satisfied with your purchase. If there is an issue with your order, you may request a return or exchange within 7 days of delivery.
Eligibility for Return or Exchange
Items must be:
- Unused and unwashed
- Unstitched and uncut
- In original condition and packaging
- Returned with the original order details
Non-Returnable Items
We cannot accept returns or exchanges for fabric that has been:
- Cut or altered
- Stitched
- Washed or used
- Damaged after delivery
- Purchased as a final-sale item, where clearly mentioned
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible and share your order number and clear photos of the product.
Return Shipping
Return shipping charges may be the customer’s responsibility unless the product received was damaged, defective, or incorrect.
Refunds
Once the returned item is received and inspected, an approved refund will be processed according to the original payment method or another agreed method.
For any return or exchange request, please contact Gavique through our WhatsApp, email, or Contact Us page.
